Content Development
Analysis
Once you have made the business case for developing a training program, the next step is to conduct a front-end analysis to determine what information should be included in your training program and—of equal importance—what should not be included.
The analysis phase is a critical step in the process as it establishes the foundation for your training program. The analysis will help:
- Identify job roles to be included in the training program
- Pinpoint specific tasks performed by personnel assigned to each job role
- Determine which tasks will be included in the training program
- Outline the skills and knowledge required for correct performance of the tasks
- Uncover learner characteristics that must be accommodated by the training program
Assemble an analysis team hand-picked to ensure success.
The analysis is conducted by a team that includes your subject matter experts, selected supervisors, selected job incumbents, and GP Strategies instructional technologists. Having all these people represented on the analysis team not only helps ensure the validity of the training program, but also begins to develop the employee buy-in and ownership that are so important for success.
The analysis process includes some or all of the following activities:
- Interviews
- Surveys
- Observations of on-the-job performance
- Reviews of available equipment documentation
- Reviews of available job descriptions
- Reviews of available procedures
Access a solution that goes beyond training.
The final products of the analysis phase include:
- Validated job task lists
- Train/no-train decisions
- Skill and knowledge statements for tasks to be trained
While these are intermediate products from the standpoint of creating your training program, they also provide valuable information that can be used to create things like new hire screening criteria, job descriptions, and procedures.
Contact us today to learn more about GP Strategies’ content development analysis: